Chargeback Dispute Specialist (Fresher)

Responsibilities: Owning chargebacks and representing cases end-to-end from informing the merchant, to gathering evidence, and disputing the chargeback through to resolution. Acting as the go-to person, coaching and educating small business owners on the dispute lifecycle. Identify proactive opportunities for businesses to protect themselves against future disputes. Understanding the differences between card networks and being comfortable explaining them to customers. Juggling multiple prioriti…