Business Analyst

Uppdrag 51744 Business Analyst

To analyze, define, and translate business needs into scalable, actionable requirements that inform the design and delivery of customer-centr[i]c, App-first digital banking solutions - enabling rap[i]d adaptation, consistent user journeys across all digital touchpoints and products, and supporting scalability, local adoption, and sustainable expansion across European markets.

• Co-define a scalable, modular App and channel approach that supports rap[i]d growth across multiple markets and lead products.

• Lead the elicitation, documentation, and validation of business and functional requirements for digital transformation initiatives for the App.

• Collaborate with Product Mangers, Architects, Designers, and engineering teams to ensure alignment between business goals and technical implementation.

• Identify gaps in user journeys and opportunities for harmonization across markets and channels.

• Ensure alignment with the App-first principle and omni-channel consistency.

• Recommend solutions to enhance the scalability and performance of the mobile App and underlying platforms.

• Specify requirements and collaborate with the internal teams on CI/CD pipelines that support feature flags and staged rollouts; provide expertise, and design reviews.

• Develop RACI for governance of feature toggles, A/B tests and localization assets.

• Define KPIs and success metrics to monitor channel performance, adoption, and user satisfaction.

Skills and experience:

Digital banking App (5+years)

• Proven experience as a Business Analyst within digital banking, fintech, or large-scale transformation programs.

• Deep understanding of App-first strategy as a driver for omni-channel engagement and platform standardization.

• Proven experience delivering mobile App solutions in digital banking, with a strong focus on speed-to-market and scalability.

Pan-European App scaling

• Skilled at balancing a shared core platform with local regulatory, language, and UX/UI adaptations.

Requirements & Process Management