Head of Performance Management

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Telia Company AB

We’re looking for a Head of Performance Management to join us at Telia.

I’m XXXX XXXX, Head of Operations Management at Telia B2B Sweden, and I’m searching for someone ready to grow with us. We’re a supportive, forward-thinking organization focused on driving performance management and sales development.

In this unit, we design & drive the change agenda

• from idea to effect. We define & implement new steering models, working methods and business rules for all customer units, from high velocity sales to advanced bid and risk management in complex solution sales. We develop & reinforce the organization’s skills in both processes and sales methods through training and coaching of our employees and leaders across the B2B organization.

The Head of Performance Management is responsible for developing & improving the operational sales management for all of B2B. The role is responsible for ensuring that all sales units (Major Account, Channel Sales and other B2B segments) work in a common, transparent and unified framework for monitoring, reporting and performance sales management. The role also includes responsibility for supporting the sales management teams with operational sales reporting & analytics, both recurring & predefined as well as proactive & and more exploratory analytics.

In this role, you will be responsible for leading the performance management team and the team’s deliveries, priorities, and skills development. You’ll also ensure high quality in structures, processes and methodology for sales management, as well as creating a culture of data drive, transparency and operational excellence.

Key responsibilities:

Drive data quality and reporting discipline through clear processes and follow-up frameworks

What will help you thrive in this role:

To be successful in this role, we believe you have 10+ years of experience in Sales Operations, Performance Management, Business Control or similar analytical and operational roles. You also have experience in leading teams or driving operational processes in complex organizations.

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

When you join us, you’ll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You’ll also have the chance to earn a bonus based on your performance and Telia’s results.