CRM Specialist
Description
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Roxtec Sweden
As a CRM Specialist, you will play a key role in our international team, working closely with colleagues worldwide and at our headquarters in Karlskrona, Sweden. We work with SugarCRM as our CRM platform and your main responsibility is to support users, resolve issues, and ensure smooth system usage. Most interactions will be remote, so strong communication skills via phone, email, and chat are essential. You will also contribute to onboarding and training new users, provide guidance to colleagues, and help optimize system performance. In addition, you will collaborate with our CRM Manager on development projects and play an active role in improving user experience and system functionality.
Key responsibilities
We pay great attention to your personal qualities. You are service-minded, responsible, and an excellent communicator who thrives in an international environment. You are flexible, well-organized, and able to prioritize tasks in a dynamic setting. You enjoy challenges, have a strong drive to achieve goals, and combine independence with team spirit. To succeed, you need to be customer-focused and have a humble attitude.
Speed, simplicity, and flexibility are key principles for us at Roxtec and should feel natural also for you.
Business travel may occur as part of the role.
If you have any questions regarding the position, please contact Eva-Lena Andersson, Manager for the Global Sales Process Team, XXX-XXX-XXXX, or XXXX XXXX, HR Manager Sweden, XXX-XXX-XXXX. Selection and interviews are made continuously, so send your application as soon as possible, and no later than 2026-01-18.
Roxtec Sweden
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