Dila RecruitmentRemote uppsala

Swedish-Speaking Customer Support Specialist

Description

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Dila Recruitment

Ready for a career move that feels right? At Dila Recruitment, you’re more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Support Specialist

Work model: Fully remote (within Greece)

Location: Anywhere in Greece Employment type: Full-time

What the role involves:

Providing support to customers through phone conversations, chat, and email correspondence

Following up on support tickets/cases to guarantee timely, high-quality closures

Upholding superior customer experience standards while representing a major international brand

Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders

Actively contributing to achieving client-specified goals and company performance objectives

We are looking for:

Fluency in Swedish (C1/native preferred)

Very good English at B2 level or above