Senior Principal Architect, Trilogy (Remote) – $200,000/year USD

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Traditional SaaSOps teams across the SaaS industry are falling behind, locked into manual workflows and reactive firefighting rather than building proactive, AI-first automation. The result: millions wasted on inefficient cloud infrastructure, recurring downtime, and stunted growth trajectories. Trilogy is charting a different course—acquiring a minimum of one SaaS company each month and executing aggressive AI transformation to engineer the industry’s most sophisticated, fully automated SaaS Ops capability.

Our portfolio spans multiple SaaS businesses, each with unique architectural footprints, customer bases, and operational demands. Rather than viewing SaaS Ops as overhead, we position it as strategic infrastructure. We are constructing an AI-enabled, best-in-class SaaS Ops function engineered to deliver maximum uptime, operational efficiency, and cloud cost optimization across a portfolio of dozens of products. This role offers the chance to architect and implement SaaS Ops strategy at enterprise scale, combining automation, artificial intelligence, and operational design excellence to establish a new benchmark for the industry.

This is not infrastructure management or corporate IT oversight. This is a hands-on leadership position requiring someone who has independently built and owned SaaS Ops within a SaaS organization—not merely contributed as a team member. We seek a technical authority first and a leader second: someone who excels at deg scalable architectures, embedding automation deeply, and executing high-impact operational decisions. You will define the trajectory of SaaS Ops across a varied SaaS portfolio, driving seamless product integrations and deploying AI to construct a highly efficient, automated operations engine.

You will collaborate with exceptional talent spanning Engineering, Product, and executive leadership to bring this vision to life. If you hold strong convictions about how SaaS Ops should operate, relish the complexity of multi-product optimization, and want to lead AI-powered operational innovation, this role is for you. to claim a defining opportunity in your career.

What You Will Be Doing

What You Won’t Be Doing

Senior Principal Architect Key Responsibilities

Basic Requirements

Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today’s modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5326-SE-Stockhol-SeniorPrincipa

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