Front Office Manager (5-Star Hotel)

Salary: Thương lượng

1. Department Management: • Responsible for overseeing and coordinating all activities of the Front Office department. • Ensure the check-in and check-out processes are quick, accurate, and professional, delivering the best experience for customers. • Manage and ensure the quality of customer service aligns with 5-star standards, effectively and promptly addressing inquiries, requests, and complaints from customers. 2. Front Office Staff...