Quality Assurance Lead

For our client we are looking for a Quality Assurance Lead.(Parental Leave Cover

• 1 year)They are looking for a flexible and proactive Quality Assurance consultant to support quality-related activities within the Vehicle Data Services and OTA area during a parental leave cover.This role is intentionally broad and evolving. The focus is not on hands-on testing, but on adapting to where quality support is most needed, in close collaboration with teams and stakeholders.Role Scope:Depending on current priorities, the Quality Lead may:• Coordinate and facilitate Root Cause Analysis (RCA) for incidents related to Core Services• Drive follow-up on actions and quality improvements, documented in ServiceNow• Track and follow up on defects using JIRA• Facilitate alignment and follow-up meetings for cross-team initiatives• Support Scrum Masters and teams with Acceptance Criteria and Definition of Done• Contribute to quality processes, ways of working, and test strategy discussionsThe exact focus areas will be continuously discussed and adjusted based on team needs and ongoing initiatives.Profile:• Strong communication and facilitation skills• Comfortable working with unclear boundaries and changing priorities• Highly proactive, people-oriented, and structured in follow-up• Experience in Quality Assurance, problem coordination, or similar cross-functional roles• Familiarity with Agile environments• Experience with ServiceNow and JIRA is a plusWhat Success Looks Like:Succeeds by creating alignment, driving follow-up, and strengthening collaboration.Please note: Profiles will be reviewed starting from 7/1 due to vacation.