Administrator

About the role To identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution. Will become the first point of contact for incoming customer queries and will lead the push to engage our customers with our online ordering platforms. We are looking for a bright, engaging, positive individual who will make this role their own and help us drive the business forward. Full training and support will be given along with an attractive incentive package based on results. About us The Bidfresh journey We’re Bidfresh. A fast growing team of fresh food experts in a collection of regional businesses across the UK. We’re a big business with big ambitions. We succeed by focusing on the detail. By going the extra mile to find the best products. By building relationships with our partners. And by going further to support our teams to develop and grow. Our work is full of excitement, care and a big sense of achievement. And our ‘Fresh’ values guide the way. Make our journey, your journey, and take your first small steps towards a big career adventure. Rewards and benefits We’ve created a benefits package that is designed to support you and reward your hard work. Every employee (subject to completion of probation) is automatically entitled to:

• Discounts: Save on Bidfresh products, high street shopping, travel, and cinema tickets
• Free parking: Free parking at our sites
• Health care cash plan: Access to a health care cash plan
• Confidential support and counselling: Access to free confidential support and counselling
• Pension scheme: Access to a pension scheme
• A minimum of 30 days holiday entitlement