Communications Coordinator (6-9m FTC)

Communications Coordinator (6-9 FTC) Salary: £33,546 + Excellent Benefits Location: Letchworth Garden City and Wooburn Green, High Wycombe

• hybrid working (2 days in the office, 3 days from home) Travel: Occasional travel to our Wooburn Green, High Wycombe office Contract: 6
• 9 month fixed term contract Hours: 37 hours per week

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Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

We’re now looking for a creative, organised and enthusiastic Communications Coordinator to help us share our story with colleagues, residents and stakeholders.

About the Role

As our Communications Coordinator, you’ll support the Communications team to plan, create and deliver engaging content across a wide range of channels. You’ll help ensure colleagues and residents receive clear, timely and accessible communications that reflect our brand and support our strategic priorities.

You’ll work across written, visual and video formats, supporting everything from newsletters and social media to website content, campaigns and corporate publications. You’ll also play a key role in major projects including our new intranet, new brand and new customer-facing website.

This is a fantastic opportunity for someone who enjoys storytelling, content creation and working collaboratively with teams across the organisation.

Key Responsibilities:

• Support the delivery of engaging communications content across digital and offline channels
• Help manage internal and external communication platforms including social media, newsletters and the website
• Write, proof and edit copy for a range of audiences, championing Plain English
• Support the design and production of corporate publications including annual reports
• Produce analytics reports to help shape future content and measure engagement
• Build strong relationships across teams to support effective communication
• Support projects such as the new intranet, new brand and new customer website
• Provide administrative support including raising purchase orders and managing subscriptions
• Contribute to the full range of Communications team activities

What We’re Looking For

Must haves:

• At least one year’s experience in a communications role
• Experience planning and delivering communication activities or campaigns
• Experience managing social media channels and engaging online communities
• Ability to create content across multiple formats including written, visual and video
• Awareness of accessible, inclusive and transparent communication principles
• Excellent written, verbal and presentation skills
• Strong interpersonal skills and ability to collaborate with colleagues at all levels
• Basic design skills (e.g. InDesign, Photoshop, Canva, Biteable, filming and editing)
• Strong organisational skills and ability to prioritise and meet deadlines
• Ability to handle confidential or sensitive information with integrity
• Willingness to learn new digital tools and support others in using them
• Self-motivated, proactive and able to work independently or as part of a team
• Willingness to attend occasional evening or weekend events

Nice to haves:

• Understanding of the housing sector and regulatory environment
• Experience using WordPress or Interact CMS
• Degree in communications, journalism or marketing
• Membership of IPR, IoIC, CIPR or equivalent

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

• annual salary: £33,546 + Excellent Benefits
• 25 days holiday, increasing with service, plus Christmas closure and buy options
• Generous pension scheme
• up to 9.5% employer contribution via salary sacrifice
• Family-friendly leave: Enhanced maternity, paternity, and adoption leave
• Health cash plan
• claim up to £1,800 for everyday health costs (plus free kids’ cover)
• Life cover and income protection
• Flexible working
• hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

• Mental Health First Aiders available to support
• Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
• Funded training, qualifications & apprenticeships
• 3 paid volunteering days in the local communities
• Peer-recognition rewards platform
• Paid professional subscription (one per year)

Working Hours

• 37 hours per week
• Monday to Thursday 09:00 to 17:30
• Friday 09:00 to 17:00
• Hybrid working with 2 days per week in the office

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 10/04/2026

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.