Team Administrator

Job summary

Surrey and Borders NHS Foundation Trust are seeking a dedicated and professional individual to join their team within a community clinical team setting. Based in Frimley, this role will involve providing main admin resource for the team, processing referrals, letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members.

Main duties of the job

• Receive and process referrals to the relevant clinician and system(s)
• Process discharge paperwork and update system(s) accordingly
• Type all letters dictated or provided by the team
• Book appointments on the patient record system
• Take minutes at team meetings and transcribe accurately
• Answer telephone calls and relay any messages in a timely manner
• General administrative tasks such as typing, copying, scanning, printing, laminating etc
• Provide support to team members in setting up rooms for meetings
• Check and book rooms for other team members upon request
• Scanning documents for uploading to patient record system
• Receive and respond to e-mails in an appropriate manner, forwarding where necessary
• Monitor and raise purchase requisitions for stationery, services (such as interpreters) and supplies for the department
• Arranging clinic appointments

Please see the full Job Description attached.

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We provide support to a population of 1.3 million across 140 services.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

This role is working within i-access, a successful, countywide drug and alcohol treatment service for Surrey residents delivering tier 2, 3 and 4 substance misuse interventions across 3 main bases and 25 satellite locations. i-access is run collaboratively by SABP, PH / SCC and Via under a cooperative agreement which is one of partnership and transparency and contributes to Surrey Heartlands wider strategic ambitions.

Details

Date posted

26 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£14.29 a year per hour

Contract

Bank

Working pattern

Part-time

Reference number

384-SVM-Administrator

Job locations

Theta, Lyon Way,

Frimley

GU16 7ER

Job description

Job responsibilities

• Follow processes accurately whild work effectively as part of a team and demonstrate strong communication skills
• Must be able to work in a busy environment and confidently manage difficult conversations when required
• Must be accurate when inputting information into SystmOne (S1)
• Provide support in reception where necessary

Job description

Job responsibilities

Person Specification

Experience

Essential

• Experience of working in an administrative role
• Experience of reception or public facing work including management of challenging scenarios
• Proficiency in using Microsoft Office packages; Word, Outlook and Excel

Desirable

• Previous work in an NHS / Healthcare environment
• Experience of working with people with mental health / substance misuse issues

Qualifications

Essential

• NVQ Level 3 in Business Administration or equivalent experience

Person Specification

Experience

Essential

Desirable

Qualifications

Essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Theta, Lyon Way,

Frimley

GU16 7ER

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Theta, Lyon Way,

Frimley

GU16 7ER

Employer's website