Senior Admissions Specialist (92369BR)

University Job Title

Senior Administrative Assistant

Bargaining Unit

L34 - Local 34 (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Labor Grade D

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Secretarial

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Central Campus

Worksite Address

121 Whitney Avenue

New Haven, CT 06510

Work Model

Hybrid

Position Focus

The Senior Admissions Specialist provides high-level support to accomplish the recruiting, evaluation, and yield objectives of the Yale School of Management (SOM) Admissions Office. Interact directly with candidates, provide event planning and support, update records, and respond to inquiries. Additional responsibilities include correspondence, record-keeping, data entry, expenses, and related activities. Limited overtime and Saturday required.

• Provide administrative support to admissions officers as assigned, including planning, execution, and support for on-campus, off-site, and virtual recruiting, evaluation-related, and yield events. Communicate and coordinate with relevant internal and external stakeholders (including but not limited to students, staff, faculty, and outside vendors) in furtherance of these efforts.
• Serve as point of contact for prospective, current, and admitted applicants via email, phone, and in person. Correspond directly with MBA candidates to answer questions and resolve issues, helping ensure that candidates receive the best client experience possible.
• Provide coverage for admissions phone lines and email boxes, as well as front desk support for on-campus activities and occasional support for off-site events.
• Work within the internal admissions office database to collect and organize information, set up events and communications, process and track applications, update records, run queries and conduct analyses, resolve questions, and ensure optimal operation. Manage flow of data between outside systems and internal admissions database.
• Assist in coordinating travel arrangements and preparing expense reports and other financial transactions for select administrative users.
• Provide insights and advice on process and outcome improvements.

The Essential Duties are generic in nature; the information contained in this Position Focus is most relevant to this position.

Dept/Section URL

http://som.yale.edu/about/careers

Essential Duties

Required Education And Experience

Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of demonstrated experience and education.

Required Skill/Ability 1

Ability to work with a variety of computer applications. Very strong detail orientation and analytical and data manipulation skills. Intermediate to advanced skills with Microsoft Outlook, Word, Excel, and Outlook Calendar.

Required Skill/Ability 2

Exceptional interpersonal skills and strong oral and written communication skills. Cover letter strongly encouraged. Ability to react and adapt to changing situations appropriately. Team player with ability to represent the Assistant Dean, Admissions Officers, YSOM, and the University (and outside the University) in a professional manner.

Required Skill/Ability 3

Strong independent judgment and capacity to take initiative in a “multi-tasking” environment with minimal supervision. Requires the ability to proactively respond in a consistent and timely manner, setting and maintaining a standard of professionalism and accuracy in dealings with all customer groups.

Required Skill/Ability 4

Ability to relate comfortably and knowledgeably with a wide range of individuals in high-level academic and/or professional positions. Absolute discretion with confidential information and materials.

Required Skill/Ability 5

High level of proactivity, ability to prioritize pending issues and activities, take appropriate initiative without waiting to be instructed, and to involve and mobilize other team members when a particular situation warrant is integral to this role.

Preferred Education, Experience And Skills

Bachelor’s degree. Demonstrated experience in an admissions office, administrative support. Existing working relationships with individuals within Yale University and knowledge of Yale SOM MBA program. Proven experience with customer management systems and Yale’s systems (Banner, Technolutions Slate, Brio). Mail Merge in Word. Working knowledge of Yale policies and procedures.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit under the Applicant Support Resources section of Careers on the It's Your Yale website.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus