CRM Consultant

Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1.200 talented professionals based in the Czech Republic, Bulgaria, Hungary, Poland, the UK, and Mauritius, we enable smarter, faster, and more connected content delivery for global brands. Our integrated capabilities include post and primary production, versioning, commerce, web development, CRM, and language services. As part of the global Publicis Production network, our mission is to transform production into a true growth driver. By combining tech, data, automation, and AI, we deliver intelligent content at scale. We are proud to power Publicis Groupe’s ambition to build the world’s best global integrated production offering. Overview In this role, you will work as a strategic consultant focusing on CRM and MarTech areas. You will engage with clients to understand their needs, design tailored strategies, and provide expert guidance throughout project lifecycles. Your primary focus will be on  pre-sales activities (60%) while also supporting project delivery (40%). You will act as a subject matter expert in CRM platforms, particularly Salesforce Marketing Cloud, and contribute to our MarTech practice development. Pre-sales activities (60%) Respond to sales leads and engage with potential clients to understand their CRM and MarTech needs. activities and client presentations, showcasing our CRM/MarTech capabilities. Develop proposals, solution architectures, and business cases aligned with client KPIs and objectives. Act as a subject matter expert during sales conversations, translating technical capabilities into business value. Collaborate with the sales team to identify opportunities and qualify leads. Client Strategy And Consulting Design and propose MarTech and CRM strategies tailored to client business objectives. Develop high-level solution architectures incorporating CRM platforms, marketing automation, and customer data manageme