Manager, Creative Enablement & Scaled Services
Description
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
What You'll Do:
Help shape and evolve how our Creative Partner Network operates, improving onboarding, accreditation, and overall partner experience Spot gaps in creative capabilities across the ecosystem and work with cross-functional partners to bring in the right expertise Build strong, collaborative relationships with external partners to align on creative quality and evolving ad formats Partner with Sales leadership to understand advertiser needs and ensure creative support helps unlock adoption of priority buying channels Work with Business Operations and Finance to design scalable, sustainable creative support models Enable Sales teams with clear frameworks, training, and narratives to confidently position creative solutions Collaborate with Product, Business Development, and Marketing to turn insights into improvements across tools, workflows, and roadmaps Drive initiatives that improve scalability and efficiency across creative operations, including automation opportunities Use data and feedback to identify friction points and continuously improve how creative support is delivered Act as a connector across teams, keeping complex initiatives aligned and moving forward
Who You Are:
You have 7+ years of experience in creative operations, platform enablement, partner ecosystems, or scaled services You understand automated, biddable, or self-serve advertising models and how creative impacts performance and adoption You have worked closely with Sales teams and understand go-to-market dynamics in a platform or publisher environment You know how to translate complex ideas into clear, actionable guidance for cross-functional teams You are comfortable presenting to senior stakeholders and large groups with clarity and confidence You have experience working across creative, product, and business teams, balancing multiple priorities effectively You have led initiatives from idea through execution, building alignment and momentum along the way You bring strong operational thinking and have built frameworks, processes, or systems that scale You use data and insights to guide decisions and measure impact You have experience working with external partners or vendors, including onboarding and performance management You stay organized and adaptable in fast-moving, evolving environments You are curious about automation, tooling, or AI-driven solutions in the creative or advertising space
Where You'll Be:
We offer you the flexibility to work where you work best! For this role, you can be within the North Americas region as long as we have a work location. This team operates within the Eastern Standard time zone for collaboration.