Senior Analyst, Sales Operations
Description
Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
Spotify is seeking a London-based Senior Analyst to join the Sales Operations team. We drive the growth and success of Spotify’s ads business by planning, enabling collaboration across functions, and upholding operational efficiency.
This role is ideal for someone who thrives as a versatile operator - a curious, independent problem solver who enjoys wearing many hats and jumping into different areas as business needs evolve. In this position, you will partner with Sales Leadership in these regions and collaborate with Product, Vendor Sales, Marketing, Enablement, and Sales Systems & Tooling teams to identify growth opportunities, implement strategies to capture them and enhance the operational framework supporting the Sales team.
What You'll Do
Act as a strategic thought partner to Sales Leaders and cross-functional partners to drive revenue growth. Streamline the sales process by implementing standard methodologies and consistently improving key workflows. Identify education and tooling needs for the Sales team and collaborate with Sales Ops and cross-functional partners to address them. Use data and market intelligence to generate insights that inform decisions and strategy. Define commercial tactics and performance benchmarks to grow revenue, customers, and sales productivity. Lead and support projects that span incentives, Salesforce hygiene, workflow optimization, tooling adoption, and process improvements. Manage multiple initiatives at once, ensuring clear milestones, stakeholder alignment, and timely delivery. Identify market opportunities and prioritize customer segments to address gaps.
Who You Are
Versatile and Curious: You adapt quickly, learn new systems, and enjoy diving into varied challenges from data to operations to project management. Independent Problem Solver: You thrive in ambiguity, take initiative, and know when to escalate or involve stakeholders. Collaborative Partner: You build strong cross-functional relationships and communicate effectively with leadership and peers. Analytical and Structured: You bring rigor in data analysis, program management, and process improvement. Experienced with Salesforce CRM and BI tools (Tableau, CRM Analytics, Looker/Google Data Studio); SQL preferred. 4+ years’ experience in Sales/Business Operations, Consulting, Finance, or similar. Exposure to or interest in media and advertising is a plus. Bachelor’s degree or equivalent experience.
Where You'll Be
This role is based in London. We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask XXXX XXXX come into the office 2 times per week.