Solution Specialist

Job Responsibility:

• Collaborate in project solutions delivery for clients needs

• Collaborate with Solution Architects and partners to design solutions meeting clients' needs

• Engage with clients through discussions, presentations, and workshops to validate technology solutions.

• Regularly interact with clients to identify key priorities and develop action plans with the project team.

• Provide technical guidance to resolve challenges for team members.

• Coordinate issues resolution with team members, partners and principals.

• Attend in-person meetings with clients for troubleshooting and issue diagnosis within SLA.

• Develop preventive measures and maintain a comprehensive issue record for future reference.

Job Requirement:

• Minimum 3 years of hands-on infrastructure implementation experience.

• Demonstrated experience in an enterprise or system integrator environment, with

knowledge of Microsoft solutions like Azure and Microsoft 365 as an advantage.

• Microsoft Certification preferred, with a passion for staying updated on cloud solutions.

• Experience in architecting infrastructure solutions using Linux/Unix and Windows in private/hybrid/public cloud and establishing automated DevOps release management pipelines is advantageous.

• Familiarity with multi-cloud environments, Agile, SCRUM, and Continuous Delivery is a plus.

• Strong analytical and problem-solving skills, excellent communication, and client handling experience, able to work independently under pressure with changing priorities.

• Candidate must be able to work on a rotational shift arrangement if require.

Self-directed with the ability to drive change in unstructured environments.