Sales Executive
Description
Key Competencies
Client Acquisition and Retention
Expertise in acquiring new clients and maintaining long-term relationships with existing customers.
Industry Knowledge
Familiarity with Tax and Legal Domains. Knowledge of Digital Subscriptions.
Digital Sales Expertise
Understanding of E-commerce and Subscription Models. Experience with CRM systems to track sales activities, leads, customer interactions, and follow-ups efficiently.
Communication and Negotiation Skills
Strong verbal and written communication skills to convey product value. Ability to deliver impactful presentations and demonstrations of Taxmann’s products during client meetings.
Market Awareness
Ability to build and maintain a strong network within the legal, tax, and corporate sectors. Keeping up-to-date with industry trends and legislative changes.
Key Result Areas (KRA)
Website Targets
Digital subscriptions including multi-user licenses, individual subscriptions, and renewals.
Client Onboarding
Identify and onboard new clients such as corporates, law firms, accounting firms, and educational institutions for the website’s subscription services.
Client Feedback
Gather feedback from clients to improve service and product offerings.
Market Monitoring
Monitor market trends, competitor websites, and new legal or financial content platforms to identify growth opportunities for www.taxmann.com.
Lead Nurturing
Develop and nurture leads to convert them into long-term subscribers.
Customer Service
Provide excellent customer service, helping clients navigate the website, access resources, and resolve issues related to digital content.
Client Check-ins
Conduct regular check-ins with large clients to ensure they are maximizing the use of their subscriptions.
Presentations and Demonstrations
Deliver presentations and demonstrations of the website’s features, including access to databases, research tools, and compliance modules.
Renewals Focus
Focus on renewing existing subscriptions.
Skills
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