Senior IT Engineer

• Internal Tools, Automation

🔥 19 hours ago

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Crypto • Fintech • B2B

RootstockLabs is a pioneering company focused on building and expanding the capabilities of Bitcoin since 2017. The firm aims to provide developers with the necessary tools to innovate on Bitcoin's decentralized financial layer, Rootstock, which allows the creation of decentralized applications and services. With a commitment to making Bitcoin accessible for all, RootstockLabs enhances economic participation through technologies aimed at scaling Bitcoin, promoting secure and seamless financial transactions globally.

📋 Description

• Manage and support the configuration, administration, and optimisation of the internal business application stack, including workflows, permissions, integrations, and reporting. • Ensure tools meet user needs by gathering and prioritising requirements and implementing solutions that align with business goals. • Manage, improve, and evolve AI tools and AI-driven workflows that support internal operations, support processes, or productivity use cases. • Build, improve, and maintain automations across internal systems to reduce manual work and increase efficiency. • Develop and maintain user guides, FAQs, and training materials to ensure all teams understand and effectively use tools. • Act proactively to identify gaps, inefficiencies, or risks in existing tooling and propose improvements before issues escalate.

🎯 Requirements

• 3+ recent years of proven experience in IT business support, SaaS administration, and internal tooling optimisation • Expertise in permissions and reporting management, API keys, service users and managing Atlassian workflows. • Proficiency in our stack of tools (Jira, GitHub, N8N Google Workspace) with the ability to customize and improve functionality. • Awareness of CI/CD practices and interest in leveraging AI to improve support processes. • Experience integrating and automating workflows using AI, automation tools, CI/CD processes to improve efficiency (experience with N8N) • Excellent communication and stakeholder management skills, with the ability to translate business needs into effective technical solutions. • A proactive, self directed working style suited to a remote first company. • Professional proficiency in both English and Spanish.

🏖️ Benefits

• 100% Remote Work • Work-Life Balance: Up to 35 vacation days, 30 sick days and parental leave. • Continuous Learning: Access to training programs, language courses, and learning sponsorship annually. • Unique Projects: Work with cutting-edge blockchain technology in a global, diverse team. • Monthly Allowance for Contractors to support your connectivity and well-being.