Operations & Business Support Virtual Assistant

🔥 12 hours ago

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51 - 200 employees

Founded 2010

B2B • eCommerce • SaaS

20four7VA is a dedicated virtual assistant services company that provides customizable remote staffing solutions for businesses of all sizes. They offer a wide range of virtual assistant services, including administrative, business support, marketing, and technical assistance, helping clients to achieve efficiency and reduce overhead costs. With a robust team of skilled VAs, 20four7VA ensures that clients can focus on growing their business while their various needs are met by qualified professionals.

📋 Description

• Provide day-to-day back-office operational support • Manage and maintain outreach campaigns across sales engagement and automation platforms, including list building, sequencing, and A/B testing • Research and build targeted prospect lists aligned with the firm's ideal client profiles • Monitor campaign performance metrics and prepare weekly reporting for the team • Maintain CRM data hygiene and ensure lead and client records are accurate and up to date • Support the scheduling and coordination of business development demos and introductory calls • Assist with outreach messaging and template refinement • Manage administrative coordination across internal teams • Handle document preparation, editing, and organization • Manage DocuSign workflows and related documentation • Support internal process improvement and task prioritization • Use AI tools (Claude, ChatGPT, or similar LLMs) to generate and refine: • Custom candidate Visual Resumes following the firm's standardized methodology • Job descriptions sourced from client meetings, transcripts, and briefing notes • Client briefing documents summarizing search strategies, benchmarks, and compensation • Perform quality assurance on AI-generated outputs, including: • Cross-referencing AI outputs against source documents (resumes, interview transcripts, recruiter notes) to catch hallucinations or inaccuracies • Verifying the accuracy of skills, experience, job titles, and achievement claims • Editing grammar, clarity, and writing style to ensure a professional tone • Ensuring content is concise, relevant, and client-ready • Help optimize AI prompts and workflows over time • Prepare Visual Resumes for shortlisted candidates by gathering candidate information from resumes, interview transcripts, and recruiter notes • Create candidate summaries, skill breakdowns, and key differentiators for each profile • Help prepare job briefing pages for clients, including search strategies, compensation benchmarks, and role overviews • Maintain and update Visual Resume templates as the format evolves • Track Visual Resume turnaround times and flag any bottlenecks in the production process • Book interviews and meetings across multiple time zones • Coordinate calendars and ensure correct time zone alignment • Populate meeting links and ensure accurate scheduling • Communicate with candidates and internal stakeholders as needed • Assist with reference check coordination and follow-up • Perform database clean-ups and profile enrichment • Tag, update, and organize candidate and client records • Maintain internal knowledge base, project management pages, and shared file structures • Assist with ad-hoc projects during slower pipeline periods • Identify opportunities to improve internal processes and workflows through automation or AI-driven solutions • Support evolving operational needs as the firm scales

🎯 Requirements

• Strong attention to detail and accuracy, especially when reviewing client-facing deliverables • Excellent written English communication skills — ability to review, edit, and QA documents for accuracy, grammar, and professional tone • High level of critical thinking and problem-solving ability — can identify errors and inconsistencies in AI-generated content • Comfortable working with AI tools including large language models (experience with Claude, ChatGPT, or similar is a strong asset) • Proficient with CRM platforms, outreach and automation tools, and LinkedIn • Strong organizational and time-management skills