Onboarding Manager

🔥 13 hours ago

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11 - 50 employees

Founded 2024

B2B

REP - Revenue Excellence Partners is a B2B revenue-growth and sales development agency that builds scalable, data-driven outbound sales pipelines for startups, scale-ups, mid-market and international companies entering the DACH region. They provide outsourced SDR teams, presales, campaign setup and sales-process optimization to generate qualified demos and measurable pipeline growth without adding internal headcount.

📋 Description

• Ensure that every new client project starts in a structured, transparent, and efficient way: with a clearly defined setup, fast time-to-value, and a smooth handover to the Growth team. • Own the entire customer onboarding phase: from sales handover to call kickoff and the handover into the Growth stage. • Set up the basic project framework including tooling, process templates, and tracking logic (in close internal coordination). • Prepare and internally communicate lead-sourcing parameters. • HubSpot data maintenance and management.

🎯 Requirements

• Strong project management skills: ability to manage multiple onboardings concurrently. • Excellent communication skills: ability to explain complex topics clearly. • Strong customer orientation combined with the ability to set clear expectations. • Strong stakeholder management skills. • Analytical mindset: you understand KPIs and success drivers and can actively influence them. • Excellent German communication skills (for precise documentation, presentations, and client meetings) and strong English (C1).

🏖️ Benefits

• Flexible working hours and a workplace that fits your needs — on-site in Berlin, hybrid, or fully remote. • State-of-the-art equipment and software to enable efficient, seamless work. • Flat hierarchies, short decision-making paths, and real responsibility are part of our REP DNA. • A diverse client portfolio — from startups to mid-sized companies across Tech, SaaS, industry, consulting, and more. • Grow with us — professionally, personally, and entrepreneurially. • You receive responsibility not after years, but when you are ready. • We value trust over control — what matters is what you achieve, not when or where you work.