11 - 50 employees

Founded 2018

Health • Education • Entertainment

Ruby Labs is a company that creates cutting-edge consumer products designed to innovate across health, education, and entertainment sectors. With a commitment to enhancing lives and making a positive impact, Ruby Labs is at the forefront of technological progress. Their diverse portfolio reflects their dedication to innovation in vital sectors of society, specifically health and wellness, pharmaceuticals, education, and entertainment. Ruby Labs has a self-funded model that empowers them to pursue ambitious ideas independently. The company boasts over 100 million annual users and has a track record of sustained growth over 6 years, delivering products that are adopted by millions.

Community Manager

🔥 3 hours ago

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11 - 50 employees

Founded 2018

Health • Education • Entertainment

📋 Description

• Monitor and audit conversations across Reddit, Discord, Trustpilot, and Quora to identify engagement opportunities. • Actively participate in relevant discussions, positioning our brand as a trusted and exciting voice in the sweepstakes casino gaming space. • Manage and grow our Discord server, fostering an active, positive, and engaged player community. • Engage across relevant Reddit communities and threads to boost brand visibility and awareness. • Monitor and respond to Trustpilot reviews in a timely, professional, and brand-appropriate manner, addressing player feedback and showcasing our commitment to customer experience. • Identify and contribute to relevant Quora questions and discussions, positioning our brand as a knowledgeable and credible voice in the sweepstakes casino space. • Build and maintain a living database of engagement opportunities, trending topics, and high-value community touchpoints across all platforms. • Develop platform-specific strategies for Reddit, Discord, Trustpilot, and Quora to grow brand awareness and community engagement organically. • Collaborate closely with the marketing and content teams to ensure community efforts align with campaigns, promotions, and launches. • Flag player feedback, sentiment trends, and potential issues to relevant internal teams in a timely manner. • Track, analyze, and report on community engagement metrics and their impact on brand growth. • Stay ahead of platform updates and cultural trends — especially within gaming and sweepstakes communities.

🎯 Requirements

• Minimum 2–3 years of experience in community management or online community engagement. • Strong, confident written communication skills with the ability to adapt tone across platforms and audiences. • Hands-on experience with Reddit, Discord, Trustpilot, and Quora, including a deep understanding of how each platform operates.