Support Manager / Homelessness Project Worker

Support Manager / Homelessness Project Worker

An excellent opportunity for a Senior Homeless Project Worker to join a supported housing service, leading a team and delivering high-quality housing management, safeguarding and tenant support to vulnerable individuals within a residential setting.

If you’ve also worked in the following roles, we’d also like to hear from you: Senior Support Worker, Support Worker, Housing Support Worker, Homeless Support Worker, Homeless Support Manager, Housing Manager, Housing Officer, Residential Support Worker, Supported Housing Team Leader, Care Team Leader, Care Manager

There are 2 positions available, one senior and one non-senior role

SALARY: £26,965 to £32,642 per annum + Generous Benefits

LOCATION: Oxford, Oxfordshire (OX4)

• Office-based role

JOB TYPE: Full-Time, 12 Month Fixed Term Contract

WORKING HOURS: Shift work,36 hours per week

Week 1: Monday 08:00-20:00, Tuesday 10:00-20:00, Thursday 08:00-16:00, Sunday 14:00-20:00

Week 2: Monday 09:00-18:00, Tuesday to Thursday 08:00-17:00

JOB OVERVIEW

We have a fantastic new job opportunity for a Support Manager / Homelessness Project Worker to join a dedicated supported housing team in Oxford. This role combines leadership, housing management, safeguarding and facilities oversight within a residential environment.

As a Support Manager / Homelessness Project Worker you will coordinate a small team, ensuring effective service delivery, compliance with health and safety standards, and high-quality support for residents. You will play a key role in tenancy sustainment, independent living skills and partnership working.

The Support Manager / Homelessness Project Worker will also support service users with housing advice, financial planning, access to benefits and engagement with health and social care services, promoting positive outcomes and long-term stability.

DUTIES

Your duties as the Support Manager / Homelessness Project Worker include:

• Team Leadership and Coordination: Line manage and support a team of Intensive Housing Management Workers
• Rota Management: Ensure appropriate staffing levels to safely manage the service at all times
• Housing Management: Oversee tenancy and licence agreements, addressing breaches, arrears and anti-social behaviour
• Health and Safety Compliance: Carry out building checks and ensure adherence to health and safety regulations
• Facilities Oversight: Coordinate maintenance and liaise with internal teams regarding repairs and building management
• Safeguarding and Incident Reporting: Complete reports and escalate concerns appropriately
• Resident Support: Provide guidance on tenancy responsibilities, financial planning and accessing benefits
• Partnership Working: Build relationships with external agencies and community services
• User Engagement: Promote resident participation, feedback and involvement in service development

CANDIDATE REQUIREMENTS

ESSENTIAL

• Educated to GCSE level (or equivalent) in Maths and English
• Previous experience in a care, support or housing environment
• Experience of safeguarding processes and procedures
• Experience of leading or coordinating a team
• Strong communication skills with the ability to build positive relationships
• Ability to support individuals in developing independent living skills
• Competent IT skills, including use of systems and record keeping
• Ability to follow administrative procedures and maintain confidentiality
• Flexible approach to work and ability to respond to emergencies

DESIRABLE

• NVQ Level 3 in Health and Social Care or willingness to work towards
• Experience in facilities management or health and safety
• Driving licence and access to own transport

BENEFITS

• 25 days’ holiday (Plus Bank Holidays)
• Up to 8% contributory pension
• Flexible working
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

This role requires an Enhanced DBS check.

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.

APPLY TODAY…

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C14559

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