L1/L2 IT Support Engineer

£140 per day, Inside IR35 2 Month Contract - Starting 2nd March York, On-site

Your New Role We are currently recruiting for a Level 1 / Level 2 IT Support Engineer to join a well-established organisation on a 2-month onsite contract.

This role is based within a hospice environment, so professionalism, empathy, and a calm, supportive approach are essential. You will be supporting staff who rely heavily on their IT systems, so clear communication and a customer-focused mindset are key.

Your Responsibilities

• Providing first- and second-line desktop support services to end users
• Troubleshooting hardware and software issues
• Supporting Windows desktops and peripherals
• Delivering hands-on user support across the site
• Managing users and groups within Microsoft 365
• Supporting SharePoint administration within the M365 tenant

You Will Have

• Previous L1 / L2 desktop support experience
• Strong troubleshooting skills across Windows environments
• Experience managing users and groups in Microsoft 365
• Exposure to SharePoint administration
• Excellent communication and customer service skills