Operations Manager

Operations Manager Location: Welwyn Garden City (Hybrid

• 3 days in office) Salary: £45,000
• £50,000 Job Type: 12-month contract (Maternity Cover)

**Operations Manager

• About our client:** OA are recruiting for an experienced Operations Manager to drive operational excellence across the business. This is a pivotal role, supporting growth across multiple teams and working closely with senior management. You’ll play a key role in shaping processes, supporting staff development, and ensuring compliance across the organisation.

**Operations Manager

• What’s on offer:** • Hybrid working with 3 days in the Welwyn Garden City Head Office • Well-being programme • A chance to join at a crucial time of growth and make a real impact

**Operations Manager

• Responsibilities:** Compliance, Legal & Terms • Monitor internal policies in line with HMRC guidelines • Manage Health & Safety across all offices • Oversee, Modern Slavery Statement, and relevant licences • Support RFI’s, tenders, and bid documents • Line management responsibility for HR matters, onboarding, offboarding, and parental leave

Training & Onboarding • Manage onboarding, training, and development plans for employees • Maintain accurate training records and oversee apprenticeship administration • Promote and manage internal and temporary workforce training schemes

Data & Analytics • Ensure integrity of operational data and Tracker updates • Produce quarterly ESG and DE&I reports • Champion staff welfare, monitoring burnout, sickness, and holiday entitlement

Operations Systems & Technology • Monitor IT security protocols and liaise with external IT support • Drive continuous improvement in workflows and operational efficiency • Attend industry events to stay up to date with best practices

Finance & Management • Explore job board partners for cost-effective solutions

**Operations Manager

• What we’re looking for:** • Organised, process-driven, and able to plan ahead • Creative, proactive, and able to work under pressure • Experience in a similar role with a hands-on approach to operations

If you are interested in this role, please apply today with your CV.

WGCCOMMPERM

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.