Customer Contact Specialist
Description
Do you have strong communication and client relation skills? Would you consider yourself to be organised and great with following processes? If so, we are currently looking for a Customer Contact Specialist to support within a small team for a global medical device company. You would be providing Customer support to ensure all needs are met and resolutions reached efficiently and effectively.
Duties and Responsibilities:
- Managing customer queries via multiple communication channels
- Organising service bookings for occupational health services
- Coordination of clinics, managing schedules, and appointments
- Liaising with suppliers to ensure clinics run successfully
- Administrative support
Role details:
Job Title: Customer Contact Specialist
Work Location: Abingdon
Contract Type: 12 months
Start Date: ASAP
Salary: £29,250 per annum
Hours: 9AM - 5PM (Mon - Fri)
Person Specification:
- Experience within customer service, preferably in appointment scheduling or support
- Strong with using CRM systems
- IT literate with a good working knowledge of Word, Excel & Outlook
- Organised with the ability to prioritise workload effectively
If this sounds like the role for you, please don't hesitate to apply today!
Randstad Business Support is acting as an Employment Business in relation to this vacancy.