IT Support Engineer
Description
IT Support Engineer | 6 Month Contract | London
My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.
The successful candidate will also play a key role in an office laptop rollout project.
IT Support Engineer Experience/Technologies:
Experience rolling out and imaging laptops.
Understanding of Windows 10/11 operating system
Administration and support
Microsoft Stack including Office 365
Administration and support
Active Directory
Administration and management
Using ticketing system to respond to portal requests
User support
Communication and interpersonal skills.
Key responsibilities of the IT Support Engineer:
Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network related.
Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
Diagnose and resolve network connectivity and troubleshooting issues
Contribute to technology updates and develop ITIL best practices.
The successful IT Support Engineer candidate will be commutable 5 days a week to Central London
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