IT Operations Technician
Description
This position as an IT Operations Technician involves providing support for technology systems within the professional services industry. The role is based in Aldridge and requires a detail-oriented individual to manage and maintain IT operations effectively.
Client Details
A professional services organisation with a focus on delivering high-quality solutions to its clients. The company fosters a collaborative environment and values technical expertise in its technology department.
Description
Imaging of Windows devices
Identifying and resolving hardware related issues with devices
Control of stock in and stock out ensuring everything is recorded
Oversee any equipment being repaired by warranty
Asset management of devices
Ensuring all tickets are updated with the relevant information
To keep the workspace tidy and clean
To assist the engineers when required with onsite work
To support the wider IT function with assistance with project work
Administrative duties to ensure the workshop is well run
Other duties as and when required to support the IT daily function.
Working with and supporting other teams within the IT department such as remote support and 3rd line infrastructure on a day today and ad hoc project basis.
Assisting with maintenance of the Field van fleet
Profile
A successful IT Operations Technician should have:
- Previous experience within the IT industry, preferably in procurement or operations
- Self-starter with a "hands-on and flexible approach"
- Basic knowledge of IT is required
- Ability to use initiative
- Works well within a team
- Proactive approach to problem solving
- Ability to provide a high level of customer care to staff and clients
Job Offer
- Competitive salary ranging from £27000 to £30,000 per annum.
- Opportunity to work for an industry leading professional services organisation.
- Supportive and collaborative company culture.
- Fixed-term contract with potential for growth and development.
If you are a proactive IT Operations Technician looking for an exciting role in Aldridge, we encourage you to apply today. This is a fantastic opportunity to contribute to the technology department within the professional services industry.