Underwriting Administration Support FTC

About

This is a fixed term opportunity (1 year) to join a well-established and collaborative insurance organisation with a strong people-first culture. This role sits within a busy underwriting administration team that supports a wide range of commercial insurance classes, working closely with underwriters, brokers, and internal stakeholders to help deliver an excellent service. The position offers a hybrid working model, with four days based in the office and one day working from home.

Key Responsibilities

• Accurately enter and maintain insurance information across internal systems
• Issue policy documentation in line with agreed service standards
• Electronically file and manage documentation within document management systems
• Log and track daily underwriting work and manage follow-ups
• Request and review survey reports and issue risk requirements to brokers
• Manage diary items and chase outstanding information
• Provide day-to-day administrative support to underwriting teams
• Assist with ad-hoc requests, projects, and wider team support as required

Skills & Experience

• Strong written and verbal communication skills
• High level of accuracy and attention to detail
• Confident IT user, particularly with Microsoft Office
• Well organised, with the ability to manage multiple tasks and deadlines
• Proactive, flexible, and comfortable working in a fast-paced environment
• Previous administrative experience within insurance or financial services is beneficial, but not essential

Benefits

• Exposure to a broad range of commercial insurance classes
• Supportive team environment with a collaborative culture
• Opportunity to build experience within underwriting and insurance operations
• Flexible and inclusive working approach
• Valuable experience within a respected insurance business