Hardware Break/Fix Engineer - Peterborough/Cambridge

Job Title:Break/Fix Engineer (L2)Location:Peterborough/Cambridge (Field-Based)Contract Duration:6 WeeksWorking Hours:Monday–Friday, 08:30–17:00Day Rate:£200 per day (Inside IR35, via umbrella)Expenses:Mileage and parking claimableOverviewWe are seeking aBreak/Fix Engineer (L2)to provide onsite hardware support across multiple locations in Peterborough/Cambridge. The role involves troubleshooting and repairing HP and Lenovo laptops and desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential.Key ResponsibilitiesAttend designated customer sites to perform laptop and desktop break/fix activitiesConduct hardware repairs, reassembly, and component swaps following guidanceSupport diagnostics and troubleshooting of HP and Lenovo devicesUse a mobile service app to:Manage and update ticketsCollect and return parts dailyRecord completed work and close ticketsFollow instructions from senior engineers for BIOS updates, branding, and other tasksMaintain safe working practices and report issues to the support lineDeliver professional customer service while onsiteRequirementsL2-level knowledge of laptops and desktops (HP/Lenovo preferred)Ability and willingness to perform break/fix repairs under supervisionPrevious Field Experience EssentialOwn vehicle and essential tools preferredStrong time management and organisational skillsFlexibility to work across multiple sitesDesirable SkillsPrevious experience in deskside support or IT helpdesk rolesFamiliarity with ticketing systems and mobile service management appsHP or Lenovo SQ certification (advantageous but not essential) Job Title:Break/Fix Engineer (L2)Location:Peterborough/Cambridge (Field-Based)Contract Duration:6 WeeksWorking Hours:Monday–Friday, 08:30–17:00Day Rate:£200 per day (Inside IR35, via umbrella)Expenses:Mileage and parking claimable We are seeking aBreak/Fix Engineer (L2)to provide onsite hardware support across multiple locations in Peterborough/Cambridge. The role involves troubleshooting and repairing HP and Lenovo laptops and desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Attend designated customer sites to perform laptop and desktop break/fix activities Attend designated customer sites to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to:Manage and update ticketsCollect and return parts dailyRecord completed work and close tickets Use a mobile service app to: Manage and update tickets Manage and update tickets Collect and return parts daily Collect and return parts daily Record completed work and close tickets Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks Follow instructions from senior engineers for BIOS updates, branding, and other tasks Maintain safe working practices and report issues to the support line Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Deliver professional customer service while onsite L2-level knowledge of laptops and desktops (HP/Lenovo preferred) L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential Previous Field Experience Essential Own vehicle and essential tools preferred Own vehicle and essential tools preferred Strong time management and organisational skills Strong time management and organisational skills Flexibility to work across multiple sites Flexibility to work across multiple sites Previous experience in deskside support or IT helpdesk roles Previous experience in deskside support or IT helpdesk roles Familiarity with ticketing systems and mobile service management apps Familiarity with ticketing systems and mobile service management apps HP or Lenovo SQ certification (advantageous but not essential) HP or Lenovo SQ certification (advantageous but not essential)