Sales Coordinator

A 12 month contract covering a period of maternity leaveHybrid working Mon, Tues and Wed office based, Thurs and Fri WFH37.5 hours a weekSalary £30-32K DOEPurposeReporting to the Renewals and Sales Operations Manager, the Sales Operations Coordinator is primarily responsible for supporting the sales team with order processing and other day to day activities. The role is varied with a mix of customer service, administration and project coordination.The role is key in ensuring the seamless coordination of the whole sales process from start to finish.Role and ResponsibilitiesOverseeing the day-to day sales activities and processing orders from the sales teamManaging the online store and processing any orders that come throughResponsible for completing supplier vendor and NDA formsProviding proactive support for the Head of Sales and Renewals and Sales Operations ManagerProviding data and reports on sales activity, opportunities and commissionsLiaising with key suppliers to ensure orders are processed correctly and any issues are solved without impacting the customerResponsible for issuing purchase orders to suppliers and invoices to our customersProviding support to customers regarding order status, shipping details, and other enquiries, ensuring a positive customer experience throughout the sales processBuild a positive culture and role model our core valuesStreamlining Odoo and focusing on finding ways to improve the sales process to reduce admin time for everyoneEducation / QualificationsMinimum of 1-2 years' experience in a sales admin/office support role idealExperience with sales force and CRM systemsPrevious experience in internal salesGood knowledge of Microsoft packagesPerson SpecificationStrong verbal and written communication skillsAdaptable, focused, and professionalAble to prioritise workloadHighly organisedAccuracy and very good attention to detailAbility to work under pressure to meet deadlinesSelf-driven and proactiveAbility to work collaborativelySkills and ExperienceKnowledge of the sales process and understanding of sales performance metricsA good level of knowledge of IT systems including sales force and Microsoft OfficeTo be able to quickly develop a knowledge and understanding of company processes and business goalsPassionate in driving collaborations, continuous improvement, knowledge sharing, learning and development, promoting an in the moment feedback/feed forward culture and creating a positive team environmentExperience in extracting data A 12 month contract covering a period of maternity leaveHybrid working Mon, Tues and Wed office based, Thurs and Fri WFH37.5 hours a weekSalary £30-32K DOEPurposeReporting to the Renewals and Sales Operations Manager, the Sales Operations Coordinator is primarily responsible for supporting the sales team with order processing and other day to day activities. The role is varied with a mix of customer service, administration and project coordination.The role is key in ensuring the seamless coordination of the whole sales process from start to finish.Role and ResponsibilitiesOverseeing the day-to day sales activities and processing orders from the sales teamManaging the online store and processing any orders that come throughResponsible for completing supplier vendor and NDA formsProviding proactive support for the Head of Sales and Renewals and Sales Operations ManagerProviding data and reports on sales activity, opportunities and commissionsLiaising with key suppliers to ensure orders are processed correctly and any issues are solved without impacting the customerResponsible for issuing purchase orders to suppliers and invoices to our customersProviding support to customers regarding order status, shipping details, and other enquiries, ensuring a positive customer experience throughout the sales processBuild a positive culture and role model our core valuesStreamlining Odoo and focusing on finding ways to improve the sales process to reduce admin time for everyoneEducation / QualificationsMinimum of 1-2 years' experience in a sales admin/office support role idealExperience with sales force and CRM systemsPrevious experience in internal salesGood knowledge of Microsoft packagesPerson SpecificationStrong verbal and written communication skillsAdaptable, focused, and professionalAble to prioritise workloadHighly organisedAccuracy and very good attention to detailAbility to work under pressure to meet deadlinesSelf-driven and proactiveAbility to work collaborativelySkills and ExperienceKnowledge of the sales process and understanding of sales performance metricsA good level of knowledge of IT systems including sales force and Microsoft OfficeTo be able to quickly develop a knowledge and understanding of company processes and business goalsPassionate in driving collaborations, continuous improvement, knowledge sharing, learning and development, promoting an in the moment feedback/feed forward culture and creating a positive team environmentExperience in extracting data