Junior IT Support Engineer

Junior IT Support Engineer

• 6-month contract
• LondonMy Customer is looking for a proactiveJunior IT Support Engineerto join their growing technology team.This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services.We have worked for this customer previously and it is possible that this role has the potential to lead to permanent.Key Responsibilities of the Junior IT Support Engineer:Provide1st Line IT Supportto internal users, resolving hardware, software, and access issues.Troubleshoot and support bothWindows and macOS environments.Set up, configure and deploy devices usingIntune(Windows) andJamf(macOS).Support user administration tasks includingActive Directory,Azure AD, andM365.Assist with device rollouts, refresh projects, and general deployment activities.Log and manage incidents through the IT ticketing system, ensuring timely updates and resolutions.Escalate complex issues to senior members of the IT team when required.Skills & Experience from the Junior IT Support Engineer:Experience in a1st Line or Service Deskrole.Knowledge ofWindows 10/11andmacOStroubleshooting.Exposure toIntuneandJamffor device setup and management (desirable but not essential).Understanding ofActive DirectoryandMicrosoft 365user admin tasks.Strong communication skills and a customer-focused mindset.A willingness to learn and grow within a supportive team.The IT Support Engineer is required onsite, 5 days a week in London. to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment. Junior IT Support Engineer
• 6-month contract
• London My Customer is looking for a proactiveJunior IT Support Engineerto join their growing technology team. This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services. We have worked for this customer previously and it is possible that this role has the potential to lead to permanent. Key Responsibilities of the Junior IT Support Engineer: Provide1st Line IT Supportto internal users, resolving hardware, software, and access issues. Troubleshoot and support bothWindows and macOS environments. Set up, configure and deploy devices usingIntune(Windows) andJamf(macOS). Support user administration tasks includingActive Directory,Azure AD, andM365. Assist with device rollouts, refresh projects, and general deployment activities. Log and manage incidents through the IT ticketing system, ensuring timely updates and resolutions. Escalate complex issues to senior members of the IT team when required. Skills & Experience from the Junior IT Support Engineer: Experience in a1st Line or Service Deskrole. Knowledge ofWindows 10/11andmacOStroubleshooting. Exposure toIntuneandJamffor device setup and management (desirable but not essential). Understanding ofActive DirectoryandMicrosoft 365user admin tasks. Strong communication skills and a customer-focused mindset. A willingness to learn and grow within a supportive team. The IT Support Engineer is required onsite, 5 days a week in London. to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.