Senior Service Delivery Project Manager - Carve-out programme

Senior Service Delivery Project ManagerHybrid | 1 day per week onsite in London12 months with a strong possibility of extensionWe’re seeking an experienced Senior Service Delivery Project Manager to play a pivotal role in a carve-out programme.Proven experience in carve-out programmes for a multi-site organisation is essential for this role.Role:We are seeking an experiencedProject Managerto lead and deliver a high-profilecarve-out programmefor a large corporate organisation. The successful candidate will manage all aspects of the programme, ensuring the smooth separation of business units, services, and systems while maintaining operational continuity. This role requires a hands-on, highly organised professional with a proven track record in complex, multi-site carve-out projects.Key ResponsibilitiesLead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU.Define, maintain, and enforce service transition frameworks, governance, and standards.Coordinate readiness assessments, acceptance criteria, and onboarding processes.Design operational and support models, aligning internal teams and outsourced partners.Work with outsourced providers to set clear SLAs, KPIs, RACI responsibilities, escalation paths, and communication channels.Facilitate knowledge transfer, documentation handover, tooling setup, and operational acceptance.Manage multiple concurrent transition projects, tracking dependencies, risks, and reporting to senior leadership.Act as the primary interface between delivery teams, operational support, suppliers, and business stakeholders.Champion continual service improvement, analysing outcomes, performance, and stakeholder feedback.Skills & Experience RequiredExtensive experience delivering service transitions or onboarding in complex, multi-supplier, outsourced environments.Solid project and programme management skills (PRINCE2, MSP, PMP, or equivalent).Deep understanding of ITIL v4 and service management principles.Exceptional stakeholder management, including C-suite and director-level engagement.Excellent communication, facilitation, negotiation, and leadership skills.Ability to manage competing priorities, drive accountability, and deliver results under pressure.If you’re a PM with carve-out experience in a complex, multi-supplier environment, please email me your CV for an immediate interview. Senior Service Delivery Project Manager 12 months with a strong possibility of extension We’re seeking an experienced Senior Service Delivery Project Manager to play a pivotal role in a carve-out programme. Proven experience in carve-out programmes for a multi-site organisation is essential for this role. We are seeking an experiencedProject Managerto lead and deliver a high-profilecarve-out programmefor a large corporate organisation. The successful candidate will manage all aspects of the programme, ensuring the smooth separation of business units, services, and systems while maintaining operational continuity. This role requires a hands-on, highly organised professional with a proven track record in complex, multi-site carve-out projects. Key Responsibilities Lead end-to-end service transition activities for new and existing services, ensuring smooth handover into BAU. Define, maintain, and enforce service transition frameworks, governance, and standards. Coordinate readiness assessments, acceptance criteria, and onboarding processes. Design operational and support models, aligning internal teams and outsourced partners. Work with outsourced providers to set clear SLAs, KPIs, RACI responsibilities, escalation paths, and communication channels. Facilitate knowledge transfer, documentation handover, tooling setup, and operational acceptance. Manage multiple concurrent transition projects, tracking dependencies, risks, and reporting to senior leadership. Act as the primary interface between delivery teams, operational support, suppliers, and business stakeholders. Champion continual service improvement, analysing outcomes, performance, and stakeholder feedback. Skills & Experience Required Extensive experience delivering service transitions or onboarding in complex, multi-supplier, outsourced environments. Solid project and programme management skills (PRINCE2, MSP, PMP, or equivalent). Deep understanding of ITIL v4 and service management principles. Exceptional stakeholder management, including C-suite and director-level engagement. Excellent communication, facilitation, negotiation, and leadership skills. Ability to manage competing priorities, drive accountability, and deliver results under pressure. If you’re a PM with carve-out experience in a complex, multi-supplier environment, please email me your CV for an immediate interview.