IT Technician

IT Technician - Secondary School (Tower Hamlets, East London) Start Date: ASAP Contract: Full-time, Year-round Salary: Competitive, dependent on experience

Our dynamic and forward-thinking secondary school in Tower Hamlets is seeking a skilled and enthusiastic IT Technician to join our established IT support team. This is an excellent opportunity for someone who is passionate about technology and committed to providing high-quality support to staff and students.

Key Responsibilities:

• Provide first-line technical support for staff and students
• Maintain, troubleshoot, and repair hardware, software, and network systems
• Support the setup, configuration, and maintenance of school IT equipment (PCs, laptops, printers, interactive boards, etc.)
• Manage user accounts, passwords, and access permissions
• Assist with monitoring the school's network performance and resolving issues
• Ensure IT rooms and equipment are secure, safe, and fully operational
• Support the rollout of new technologies and system upgrades
• Maintain accurate logs, inventories, and documentation

About You: We are looking for someone who has:

• Previous experience in an IT support role (school experience advantageous but not essential)
• Strong troubleshooting and problem-solving skills
• Good knowledge of Windows operating systems, Office 365, and basic networking
• A proactive, customer-focused approach
• Excellent communication and organisational skills
• The ability to prioritise tasks and work efficiently under pressure
• A commitment to safeguarding, professionalism, and teamwork

Why Join Us?

• Supportive and diverse school community
• Excellent professional development and training opportunities
• Modern learning environment with evolving technology
• Convenient Tower Hamlets location with great transport links