CRM Administrator

CRM Administrator£30,000 - £35,000Telford - Hybrid3-6 Month FTCOur client is a dynamic, growth-focused organisation seeking a proactive CRM Adminstrator to directly support their sales organisation. The ideal candidate will have strong experience working with Excel, Salesforce and/or HubSpot, and a proven ability to leverage analytics to drive actionable insights and improve sales operations.CRM Adminstrator Key Responsibilities:Support the Revenue Operations Business Partner in driving operational efficiency, best practice adoption, and project managementProvide day-to-day operational support to sellers and sales leadershipPerform side-by-side observations with sellers to identify efficiency gains and process gapsDeliver impactful data analysis with actionable insights aligned to business objectivesDocument and maintain sales processes, policies, and work instructionsAct as a problem-solver and primary point of contact for sales leadership on operational complexitiesSimplify and centralise administrative tasks to improve the seller experienceSupport change management initiatives through documentation and personal guidanceServe as a project manager for key initiatives, maintaining robust documentation and communicationAdminister and validate sales commissions, leveraging Salesforce and support from GTM Data Analytics and Revenue OperationsCRM Adminstrator Key Skills & Requirements:Minimum 3+ years of Salesforce CRM experience (Administrator certification a plus)3+ years’ experience supporting a dynamic sales organisationStrong financial acumen and advanced Excel skills (Pivot Tables, VLOOKUP, XLOOKUP)Understanding of commission calculations, sales compensation plans, and compensation philosophiesKnowledge of traditional sales practices including CRM utilisation, KPI tracking, sales processes, and compensation managementExperience collaborating with sales managers, marketing, and customer success teamsExperience supporting critical sales processes such as Forecasting, Pipeline Reviews, Quarterly Business Reviews, and Annual PlanningAbility to design, influence, and monitor sales processes including prospecting, opportunity and account management, and account strategy designPreferred Qualifications:Salesforce Administrator CertificationExperience with HubSpot CRM CRM Administrator £30,000 - £35,000 Telford - Hybrid 3-6 Month FTC Our client is a dynamic, growth-focused organisation seeking a proactive CRM Adminstrator to directly support their sales organisation. The ideal candidate will have strong experience working with Excel, Salesforce and/or HubSpot, and a proven ability to leverage analytics to drive actionable insights and improve sales operations. CRM Adminstrator Key Responsibilities: Support the Revenue Operations Business Partner in driving operational efficiency, best practice adoption, and project management Provide day-to-day operational support to sellers and sales leadership Perform side-by-side observations with sellers to identify efficiency gains and process gaps Deliver impactful data analysis with actionable insights aligned to business objectives Document and maintain sales processes, policies, and work instructions Act as a problem-solver and primary point of contact for sales leadership on operational complexities Simplify and centralise administrative tasks to improve the seller experience Support change management initiatives through documentation and personal guidance Serve as a project manager for key initiatives, maintaining robust documentation and communication Administer and validate sales commissions, leveraging Salesforce and support from GTM Data Analytics and Revenue Operations CRM Adminstrator Key Skills & Requirements: Minimum 3+ years of Salesforce CRM experience (Administrator certification a plus) 3+ years’ experience supporting a dynamic sales organisation Strong financial acumen and advanced Excel skills (Pivot Tables, VLOOKUP, XLOOKUP) Understanding of commission calculations, sales compensation plans, and compensation philosophies Knowledge of traditional sales practices including CRM utilisation, KPI tracking, sales processes, and compensation management Experience collaborating with sales managers, marketing, and customer success teams Experience supporting critical sales processes such as Forecasting, Pipeline Reviews, Quarterly Business Reviews, and Annual Planning Ability to design, influence, and monitor sales processes including prospecting, opportunity and account management, and account strategy design Preferred Qualifications: Salesforce Administrator Certification Experience with HubSpot CRM