IT Support & File Writer - Automotive Remapping

Role Overview

We are seeking two motivated individuals to join our team in a hybrid IT and automotive support role. This position is ideal for candidates with strong IT skills and an interest in the automotive sector. Prior experience in car remapping is not required - full training will be provided.

Key Responsibilities

• Provide technical support related to remapping software and systems
• Write and manage remapping files for various vehicle models
• Assist customers and internal teams with troubleshooting and file delivery
• Participate in training and assessments to ensure quality and compliance
• Collaborate with the support and file writing teams to maintain service standards

Requirements

• Strong IT skills, particularly in support and file handling
• Automotive knowledge is preferred but not essential
• Willingness to learn and undergo training
• Ability to work weekends and late shifts
• Good communication and problem-solving skills

Work Schedule

• Includes weekend shifts
• Late shifts required
• Flexible scheduling may be available

Training & Development

• Comprehensive training provided
• Ongoing assessments to support skill development and quality assurance

Work Split

• 50% Technical Support
• 50% File Writing and Management