Technical support engineer

Főbb feladatok, munkák: We are looking for a proactive and skilled technical support EngineerKey ResponsibilitiesProvide technical support in Hungary.Deliver training for distributors and installers on product usage.Report product faults, escalate major quality issues and work closely with HQ to improve product quality.Maintain technical documentation and daily work reports, following company policy.Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit. Az álláshoz tartozó elvárások: QualificationsDegree in power electronics, electrical engineering, automation, or related fields preferred.Over one year’s experience in electrical or photovoltaic industry service is a plus.Strong problem-solving, analytical, and self-learning skills.Excellent communication, customer handling, and teamwork abilities.Proactive, responsible, goal-oriented, and able to work under pressure.Proficient in MS office and technical documentation. Az állás betöltéséhez előnyt jelent: Amit kínálunk: Remote workingg an independent contractor agreementFull-time employment Céginformáció: Growatt New Energy is a global leading distributed energy solution provider, specializing in sustainable energy generation, storage, consumption, and digitalization. The company designs, develops and manufactures PV inverters, energy storage products, EV chargers, smart energy management system and others.According to S&P Global Commodity Insights, Growatt is ranked as the world’s No. 1 residential PV inverter supplier. In particular, the company is among the world’s top three hybrid inverter suppliers and also ranks one of the top five global commercial PV inverter suppliers in terms of shipment volume.