iPhone Locked – Technical Diagnosis & Legitimate Guidance Needed

Job Description

I purchased a used iPhone that is currently locked (likely Activation Lock or another type of device lock).

I am looking for an experienced Apple device specialist who can:

Analyze the situation based on screenshots and device details

Identify exactly what type of lock is present

Explain the legitimate options available

Guide me step-by-step on how to properly contact official Apple support

Advise whether it makes sense to pursue support, a dispute, or resell the device for parts

I am not looking for illegal methods, hacks, or unauthorized bypass solutions. I only want professional and transparent technical guidance.

I will provide:

Exact iPhone model

Screenshots of the lock screen

Purchase details

Budget: Open to proposals depending on expertise and clarity of assistance.

Budget: EUR 23/hour

Proposals: 2 freelancers have applied