UX & Onboarding Specialist Required To Review New B2C Platform

We are looking for an experienced UX & Onboarding Specialist to conduct a short expert review of a new consumer-facing web platform before we begin wider beta testing.

This is a focused 3-hour engagement designed to give us clear, actionable insights that will help refine the user journey.

You will spend 2 hours exploring and testing the platform, completing the onboarding flow, exploring the key features, and assessing usability for a broad demographic including less tech-confident users.

You’ll then spend 1 hour producing a concise written report with your findings and recommendations.

What we’re looking for:

• Ability to identify friction in onboarding and early activation
• Strong understanding of intuitive UX patterns and user flow design
• Practical ideas to make content creation easier and more natural for users
• Suggestions for improving visual clarity, layout, and interaction
• Creative or structural ideas for enhancing visualisations
• Clear, structured feedback rather than abstract theory
• Deliverables (1-hour report):
• Summary of onboarding issues and opportunities -Usability analysis and key friction points
• Recommendations for UI/UX improvements
• Ideas to simplify or accelerate content creation
• Suggestions for new or improved visualisations
• Any high-impact fixes to consider before opening beta cohorts

Total time commitment: 3 hours (2 hours testing + 1 hour reporting).

If you have a strong eye for user experience and enjoy improving early-stage journeys, we’d love to hear from you.

Budget: GBP 75/hour

Proposals: 33 freelancers have applied