Senior Software Engineer ServiceNow (CSM & Integrations)

Assignment Overview We are looking for a Senior Software Engineer with deep expertise in the ServiceNow platform, with a strong focus on the Customer Service Management (CSM) module. This consulting assignment involves developing, integrating, and enhancing ServiceNow solutions within a large-scale enterprise IT environment, ensuring robust, scalable, and business-aligned outcomes. Key Responsibilities Design, configure, and develop solutions on the ServiceNow platform Lead development activities within the CSM module Build, maintain, and optimize integrations using REST and SOAP APIs Work closely with business and technical stakeholders to convert requirements into effective technical solutions Ensure solutions meet quality, performance, scalability, and maintainability standards Contribute to testing, deployment, and continuous improvement of ServiceNow applications Required Skills & Experience Extensive hands-on experience in ServiceNow development Strong expertise in the Customer Service Management (CSM) module Proven experience with REST and SOAP-based integrations Ability to work independently in complex, enterprise environments Experience delivering ServiceNow solutions for large or global organizations