(SENIOR) AGENTFORCE ENGINEER
Description
ABOUT NEXTVIEW CONSULTING Founded in 2009, Nextview Consulting is a leading Salesforce pureplay partner, guiding businesses through digital transformation with a design-led approach. With a team of 200 employees active across seven European countries, Nextview has built a prestigious client base in UKI, Netherlands, Germany and Sweden. Recognized for its impact, growth, and workplace excellence, Nextview is also a Certified B Corporation and has been awarded ‘Best Workplace’ for eight consecutive years. ABOUT THE JOB At Nextview Consulting, we believe that AI is fundamentally transforming the Salesforce platform. Organizations are moving beyond traditional CRM toward AI-powered agents, intelligent automation, and data-driven decision-making.We are looking for an Agentforce Engineer to help design and implement next-generation Salesforce solutions powered by Agentforce, Data 360 (formerly Data Cloud), and modern AI architectures.In this role, you will combine strong Salesforce engineering expertise with AI and data capabilities to build intelligent agents, automate complex workflows, and enable new customer experiences. A key part of this role will involve leveraging Data 360 (formerly Data Cloud) to ground AI agents using enterprise data, including approaches such as Retrieval-Augmented Generation (RAG).You will work closely with consultants, architects, and clients to transform business challenges into scalable AI-driven Salesforce solutions.There is no turning back - both we and our customers are fully focused on bringing AI solutions to life on the Salesforce platform. WHAT YOU’LL BE DOING AI & Agentforce Engineering Design and implement Agentforce-powered AI solutions within the Salesforce ecosystemBuild intelligent agents capable of supporting customer service, sales, and operational processesImplement agent grounding strategies using enterprise data sources Design and implement Agentforce-powered AI solutions within the Salesforce ecosystem Build intelligent agents capable of supporting customer service, sales, and operational processes Implement agent grounding strategies using enterprise data sources Data & AI Architecture Leverage Data 360 to unify customer data and support AI-powered decision-makingImplement Retrieval-Augmented Generation (RAG) approaches to enable agents to retrieve and reason over business dataDesign scalable data architectures that support AI agents and automation Leverage Data 360 to unify customer data and support AI-powered decision-making Implement Retrieval-Augmented Generation (RAG) approaches to enable agents to retrieve and reason over business data Design scalable data architectures that support AI agents and automation Salesforce Development Develop scalable Salesforce solutions using Apex, Flows, APIs, and platform integrationsTranslate business requirements into robust technical architectures and implementationsEnsure performance, maintainability, and scalability of Salesforce solutions Develop scalable Salesforce solutions using Apex, Flows, APIs, and platform integrations Translate business requirements into robust technical architectures and implementations Ensure performance, maintainability, and scalability of Salesforce solutions Client Collaboration Work closely with customers to understand business challenges and validate requirementsEducate clients on the capabilities and practical applications of AI within SalesforcePresent and demonstrate solution architectures aligned with available technology Work closely with customers to understand business challenges and validate requirements Educate clients on the capabilities and practical applications of AI within Salesforce Present and demonstrate solution architectures aligned with available technology Innovation & Knowledge Sharing Stay up to date with the rapidly evolving Salesforce AI ecosystemContribute to Nextview’s internal capabilities around Agentforce, AI architecture, and intelligent automationHelp define best practices for implementing AI-powered Salesforce solutions Stay up to date with the rapidly evolving Salesforce AI ecosystem Contribute to Nextview’s internal capabilities around Agentforce, AI architecture, and intelligent automation Help define best practices for implementing AI-powered Salesforce solutions ABOUT YOU Please note: We are seeking qualified candidates for a full-time position. Due to legal and operational requirements, we can only consider applicants who have valid and relevant work authorization permitting full-time employment (or registered as self-employed) in Poland, or the Czech Republic. This requirement is essential to ensure compliance with local laws and regulations. We appreciate your understanding. Salesforce Technical Expertise Strong hands-on experience with Salesforce developmentDeep knowledge of Apex and FlowsExperience building scalable solutions on the Salesforce platform Strong hands-on experience with Salesforce development Deep knowledge of Apex and Flows Experience building scalable solutions on the Salesforce platform AI & Agent Technologies Experience with Agentforce or similar AI agent frameworks is highly desirableUnderstanding of AI concepts such as agent orchestration, grounding, and RAGInterest in building intelligent automation and AI-driven solutions Experience with Agentforce or similar AI agent frameworks is highly desirable Understanding of AI concepts such as agent orchestration, grounding, and RAG Interest in building intelligent automation and AI-driven solutions Data & Platform Knowledge Experience with Data 360 (formerly Data Cloud) or strong familiarity with data platform conceptsUnderstanding of data architecture, APIs, and data integration Experience with Data 360 (formerly Data Cloud) or strong familiarity with data platform concepts Understanding of data architecture, APIs, and data integration Consulting Mindset Strong communication skills with the ability to bridge business needs and technical solutionsComfortable working directly with customers to validate needs and shape solution designAbility to educate stakeholders on technology capabilities and limitations Strong communication skills with the ability to bridge business needs and technical solutions Comfortable working directly with customers to validate needs and shape solution design Ability to educate stakeholders on technology capabilities and limitations Mindset Curious, proactive, and ready to go the extra mile exploring new technologiesPassionate about AI innovation and the future of the Salesforce platformComfortable working in a fast-evolving environment where experimentation and learning are encouraged Curious, proactive, and ready to go the extra mile exploring new technologies Passionate about AI innovation and the future of the Salesforce platform Comfortable working in a fast-evolving environment where experimentation and learning are encouraged NEXTVIEW ENVIRONMENT Working at Nextview means working in an innovative, fast-paced, and diverse environment. With lots of opportunities to develop yourself and drive digital transformation with our valued customers. Check out our values, guiding principles, and culture combined with our unique working formula. We’ll grab every opportunity to celebrate memorable moments. Nextview has been awarded as a Great Place to Work 8 times in a row. We are a certified B Corp; a community of leaders, driving a global movement of people using business as a force for good. Our purpose to create a positive impact is not just a nice and caring story. Companies that ignore the demand for positive change in society will be the dinosaurs of our time. Helping build better businesses by simply delivering excellence serves our purpose to create a better world. Through our 1% pledge on people, product and profit, our colleagues work together with customers and partners to contribute in meaningful ways to our ecosystem and planet!