Field Service Technician
Description
Role Purpose: Performs advanced technical service including troubleshooting, in complex and complicated matters, of site equipment, machinery, systems and processes to ensure their continuous functionality. Your responsibilities Awareness of financial implications through ensuring site and commissioning costs are within the estimated value by the Control of sub suppliers site costs, managing site instructions and extra claims, controlling actual service hours within the estimated hours. To ensure equipment is operational as per design and that equipment is installed as per design specifications and QCP. Commission equipment to ensure operations are within design specifications and safety standards then handover to client with necessary documentation and provide the necessary close out reports. Develop, update templates for FLS equipment inspections and deviation list and submit to clients / internally. Marketing and sales of own expertise. Evaluates machinery, equipment, systems and processes performance in order to make decisions regarding the need for operational maintenance in a technically highly sophisticated environment. Troubleshoots operational maintenance problems of machinery, equipment, systems and processes to secure continuous proper functionality. Makes suggestions for upgrades of machinery, equipment, systems and processes to ensure continuous functionality. Performs tests of machinery, equipment, systems and processes to ensure their functionality. Performs inspections/service assignments of minerals processes to assess the need for maintenance. Be willing to perform work in underground conditions and extended working hours. Prepared to work outside the borders of SA for extended periods. Perform site service administrations as required for site and office specific tasks. Provide support to site sales. Effective communication/ liaison with client and manage expectations What you bring Mechanical Technical Qualification (N3 with red seal trade test) minimum requirement / National Diploma. 2 yrs experience in supervision position will be advantageous. Experience in at least one of the following product lines is essential: HPGR/Crushing/Milling/Liquid solid separation Thorough knowledge of equipment, products, site operations and maintenance. 3 years’ working experience in the engineering discipline. Computer literate in MS Word, MS Excel, MS Outlook and MS Projects. Behavioural Competencies: Applying expertise and technology. Deciding and initiating action. The ability to work in team environment. Ability to cope with pressure and work to meet deadlines. Ability to work alone and without guidance.
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