Consulting Director Digital and GenAI

Job Description The Visa Consulting Director will drive the ambitious growth of VCA Digital and GenAI service line in terms of Business development, high value delivery, product development and thought leadership, especially around key topics like Generative AI, Product Design, Digital Acquisition (including performance enhancement) and E-Commerce Optimization. She/He will also deliver subject matter expertise and consulting support to VISA key clients across SEA and WCA subregions. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their digital strategy, implement initiatives around their digital channels and in general capture the full potential from customers engaging on digital channels. Principal Responsibilities and Key Results Area Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of digital engagement opportunities with the largest SEA and WCA banks, merchants, MNOs and Governments. Lead and or serve as a subject matter expert on consulting engagements in the sphere of Strategy, Digital Strategy, Digital Acquisition (including performance enhancement), Digital Spending full potential, Digital Experience Design and Optimization (i.e. PXD), Generative AI including, but not limited to the following Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA key clients. Drive sales pitches Drive delivery to key engagements and projects with clients Lead or contribute to internal problem solving sessions Prepare for, and participate in, client discussions Work closely with other VISA groups, including Marketing Services, Issuing Solutions, Commercial and Money Movement and to ensure a seamless Consulting experience. Lead the development of the Digital Service with the objective of creating an End to End shop able to support Visa partners from strategy to implementation and execution, a not exhaustive list of activities will include Identifying key priorities and needs in respective markets Business development and drive clients’ engagements Exceptional delivery to engagements Development of thought leaderships including writing papers Scaling the PXD offering, in closer collaboration with other practice areas and leveraging the global expertise of VCA Scaling the offering in the space of Generative AI, supporting the advisory proposition with the development of proof of concept and concrete use cases Launch and scale services to optimize ecommerce, aimed at supporting merchant clients across multiple industries (e.g. airlines, hospitality, retail) Where appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions. Help the talent growth of the practice through team development and the hire of new talents. Key