Sales & Conversion Executive

About the job We are hiring a Sales & Conversion Executive to drive growth for a Social Service Company. A platform connecting families with trusted domestic workers. This role is focused on converting inbound enquiries into paying clients (employers) and onboarding serious, job-ready domestic workers. You will be responsible for managing conversations, following up on leads, and ensuring that both sides of the marketplace are actively engaged and converted. Key Responsibilities: Respond promptly to all inbound enquiries from employers and domestic workers (via WhatsApp, calls, and other channels) Convert employer enquiries into paid bookings by guiding them through the process and addressing concerns Onboard and qualify domestic workers, ensuring they are serious, available, and ready to work Follow up consistently with leads who have not completed payment or registration Match employers with suitable domestic workers and coordinate next steps Maintain clear communication with both parties until successful placement or onboarding Track daily conversations, conversions, and outcomes Escalate issues or objections that prevent conversion Key Performance Indicators (KPIs): Lead response time (target: under 5–10 minutes) Conversion rate of employer enquiries to paying clients Number of domestic workers successfully onboarded and active Follow-up consistency and closure rate Daily/weekly revenue contribution Requirements Proven experience in sales, customer service, or lead conversion (preferably via WhatsApp or phone) Strong communication and persuasion skills Ability to follow up consistently without being prompted Highly responsive and able to manage multiple conversations at once Results-driven with a strong focus on closing deals Comfortable working in a fast-paced, remote environment Familiarity with service-based or marketplace businesses is a plus Must be available and responsive during working hours and occasionally on weekends when required Flexibility is important due to the nature of the business Compensation: