Revenue Control Officer

Key Responsibilities Business and Financial performance Minimum operational losses emanating from control design and failure, failure to execute controls, performance oversight. Contribute to business performance through savings/losses prevented/averted/deterred by Revenue Assurance, Fraud monitoring, Information Systems Control Monitoring. Monitor and analyze revenue streams to ensure accuracy and completeness. Identify revenue leakage and implement corrective actions. Support financial planning and forecasting by providing revenue assurance insights. Ensure compliance with financial policies and regulatory standards. Customer Excellence Ensure customer billing is accurate and timely to maintain trust and satisfaction. Address customer complaints related to billing discrepancies and resolve them efficiently. Work with various the business, product owners, operations and technology teams to improve revenue-related customer interactions. Drive and surpass expectations on NPS for the department. People management Foster a culture of accountability and continuous improvement within the team. Collaborate with cross-functional teams to promote awareness of revenue assurance. Be a champion of Ecobank RACE

• IT core values in the Region. Process, control and operational performance Develop and maintain controls to monitor revenue-related processes. Conduct regular control reviews and assessments to ensure operational efficiency. Implement automation and process improvements to enhance revenue assurance operations Ensure operational efficiency in revenue recognition and reporting processes. Strategic initiatives Contribute to the development of long-term revenue assurance strategies. Participate in cross-functional projects to support business growth and innovation. Support digital transformation initiatives related to revenue management. Analyze market trends and regulatory changes to adapt revenue assurance practices. Participate in the development of new products and services to ensure revenue integrity. Job Profile Education A Good University degree with a minimum of 2:2 or HND in Computer science or any numeric discipline. Any other discipline with good relevant track record can be considered. Possession of a relevant advanced degree or professional certificate will be considered an advantage Preferable - CISA/CISM/CGEIT/CRISK qualification Work Experience Minimum of 3 years working experience in any assurance function of a commercial Bank and/or Audit Firm, commercial/retail banking experience, some of which must have been spent performing a similar role in a leading commercial bank. Exceptional candidates with a solid track record but fewer years of experience in Banking will also be considered Minimum of 3 years extensive hands-on experience coding with Data Analysis tool (e.g. ACL Analytics) or Java Programming. Project Management Experience Experience in other major Analytics tools or programming environments can be an added or compensating adv