Presales Engineer

RESPONSIBILITIES Customer Engagement & Technical Advisory Engage CIO/CTO/IT leadership and technical teams to articulate value propositions across telecom and advanced ICT portfolios. Lead discovery workshops to elicit requirements, constraints, KPIs and success criteria; translate business outcomes into technical designs. Run whiteboard sessions and executive briefings that connect architecture choices to TCO/ROI and risk reduction. Solution Design & Architecture Produce end‑to‑end architectures, HLDs/LLDs, BoQs and Visio diagrams that combine traditional telecom with modern ICT capabilities. Traditional Telecom: Internet & Data (Fiber, Microwave, IP‑VPN/MPLS), Enterprise Voice (SIP Trunking, Hosted PBX), Mobile enterprise services (APNs, IoT SIMs). Cloud: IaaS/PaaS/SaaS, private & hybrid cloud, backup/DRaaS, landing zones and migration runbooks. Cybersecurity: NGFW, IPS/IDS, VPN, SASE/Zero‑Trust, EDR/XDR, email/web security, SOC/SIEM/SOAR, vulnerability & posture management. IoT: device connectivity (NB‑IoT/LTE‑M), gateways, telemetry (MQTT/AMQP), edge analytics, IoT platforms and dashboards. UCC/Contact Center: Teams/Zoom/Webex, SBCs, voice enablement, recording/compliance, omnichannel CCaaS. Managed Networks: LAN/WLAN/Wi‑Fi 6/6E, NAC, managed firewall, performance monitoring & SLAs. SD‑WAN: multi‑vendor overlays, underlay design/last‑mile diversity, app‑aware policies, cloud on‑ramps, HA/DR. Data Center: colocation racks/cages, power/cooling, cross‑connects, inter‑DC resilience, carrier‑neutral peering. Satellite: LEO back‑up/primary access, VSAT architectures and antenna/power/site considerations. Sales Enablement & Bid Support Qualify opportunities with Account Managers; map stakeholders, buying centers and use‑cases. Lead the technical sections of RFx responses; craft compliant, differentiating proposals and executive summaries. Contribute to deal pricing and solution TCO models; align commercials to architecture options and SLA tiers. Deliver internal enablement: playbooks, competitive battlecards, and demo scripts. Demonstrations, PoCs & Trials Build and run demos for SD‑WAN, SASE, UCC, Cloud landing zones, monitoring and IoT stacks. Design proof‑of‑concepts with measurable success criteria; document results and transition to delivery teams. Stakeholder & Partner Management Act as liaison between customers, Sales, Product, Engineering, Operations and Service Management. Engage OEM/ISV/Cloud partners for validation, special bid support and roadmap alignment. Capture voice‑of‑customer and feed into product backlog and service catalogue updates. Documentation, Governance & Reporting Maintain reusable HLD/LLD templates, configuration baselines and architecture decision records (ADRs). Ensure compliance with standards (e.g., ISO 27001, PCI‑DSS, NDPR/ where applicable) and internal design governance. Provide pipeline/PoC status, win‑loss insights and risk/issue logs. REQUIREMENT Bachelor’s degree in Electrical/Electronics, Computer, Teleco