Manager of Key Account Management

YOUR MISSION You will be responsible for leading the charge in shaping the future of Q-Commerce in Nigeria. As our Top Account Manager, you'll drive strategic partner growth, steer high-impact partnerships, and lead one of the most critical commercial teams at Glovo - Account Managers - from great to excellent. THE JOURNEY Lead a high-performing team of 8+ Account Managers and Senior AMs, coaching them to deliver measurable impact through strategic partner performance, operational excellence, and revenue growth. Shape and execute our long-term partner commercial strategy: growth plans, promotional strategies, advertising strategies, and data-led partner segmentation. Own and drive the P&L of Glovo’s top partners and champion strategic partner relationships, from negotiation to retention, to ensure we are the platform of choice for Nigeria’s biggest and most influential restaurants. Monitor and improve key business KPIs: GMV growth, partners ads investment & ROAS, and coverage/expansion, constantly driving team’s commercial excellence. Set the gold standard for Account Management practices at Glovo Nigeria and beyond. Qualifications You have a solid experience in fast-paced environments (startup, investment banking, top consulting firms or top tech companies) Relevant experience leading cross functional or commercial teams of 5+ people A data-driven mentality, taking decisions based on data and using good business judgment when necessary A growth obsession, you know how to create value, drive ROI, and scale operations sustainably The ability to influence at all levels, from internal stakeholders to C-level partners You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit. A reputation as a people-first leader: you inspire, coach, and stretch your team to grow. You find smart solutions to complex and multi-disciplinary challenges with a great critical-thinking You have an ambition that makes some people think you're crazy because you are ahead of the edge while inspiring the vast majority