IT Support Specialist

Location: Igbariam, Anambra State Reports To: IT Manager / Head of HR Why Join Us? 250k - 450k (Net Monthly) 1-Year Company-Provided Accommodation HMO (Health Insurance) 13th Month Pay Transportation Role Summary We are seeking a reliable IT Support Specialist to provide day-to-day technical support across the organization. The role ensures smooth operation of IT systems, supports users, maintains hardware and software, and resolves technical issues promptly to minimize downtime. Key Responsibilities Provide first-level technical support for hardware, software, and network issues Install, configure, and maintain computers, printers, and other IT equipment Troubleshoot system, network, and user-related issues Support email systems, user accounts, and access management Monitor system performance and escalate complex issues when required Maintain IT inventory, asset records, and documentation Ensure data backup, antivirus protection, and basic cybersecurity practices Support system upgrades, installations, and IT projects Requirements Bachelor’s degree or OND/HND in Computer Science, IT, or related field 2–5 years’ experience in IT support or helpdesk roles Basic knowledge of networking, operating systems, and hardware troubleshooting Familiarity with Microsoft Office, Windows OS, and common business applications Good problem-solving and communication skills Ability to work in a fast-paced, user-focused environment Work Environment Office-based with occasional on-site technical support May require extended hours to resolve critical issues Qualified candidates with strong technical support skills are encouraged to apply. NB: Only shortlisted candidates will be contacted.