IT Support Officer

We are seeking a proactive and tecnhnically skilled IT Support Officer to join our IT team. The ideal candidate will provide first-level technical support, maintain IT infrastructure, ensuire smooth and secure operations. Data analytics skills are essential for reporting, automation, and process improvement. RESPONSIBILITIES Infrastructure & Technical Support User Support & Helpdesk Operations Network & Systems Administration Software & Application Support Cybersecurity & Data Protection IT Asset & Inventory Management Data Analytics Support REQUIREMENTS & SKILLS Bachelor's degree in Computer Science, IT, Engineering, or related field 2—3 years experience in IT support Strong knowledge of Windows OS & networking Experience with Microsoft 365 Familiarity with IT security & backup systems Data analytics skills (Excel, Power Bl, SQL, Python) Strong problem-solving skills