French-Speaking Entry-Level Profiles

How You'll Make An Impact We are looking for a client-facing and motivated Junior Associate

• Product Operations to support the successful deployment and adoption of our products across our clients. In this role, you will work closely with internal teams and clients to help ensure smooth onboarding, provide day-to-day support, and contribute to improving how our products are used in real operational environments. You will gain hands-on experience at the intersection of Product, Operations, and Commercial, while learning how to translate client needs into actionable insights. What You'll Do Client Onboarding & Platform Enablement Support client onboarding by assisting with setup, identifying key contacts, and helping deliver platform training Work with Product and Commercial teams to ensure onboarding activities align with client needs Help prepare and update onboarding materials and training documentation Client Support & Operational Coordination Act as a point of contact for basic client questions and platform-related support Assist in managing operational and platform issues, ensuring they are tracked and followed up on Coordinate with Product, Engineering, and Operations teams to help resolve issues Product Feedback & Operational Improvement Gather client feedback and support in organizing insights on platform usage Share feedback with Product teams to help improve the product Assist in documenting processes, workflows, and standard operating procedures What We're Looking For Professional & Technical Strengths Experience in Product Operations, Product Management, Customer Success, or a related field Basic understanding of product development and how user feedback contributes to product improvements Familiarity with tools like JIRA or similar is a plus Ability to organize information and support simple data analysis Good communication skills, with the ability to clearly explain ideas and information Leadership & Interpersonal Strengths Ability to collaborate with multicultural and geographically distributed teams High degree of autonomy and accountability, comfortable operating independently and as part of a team Strong willingness to learn and grow in a fast-paced environment Ability to work collaboratively with diverse and distributed teams Good organizational skills and attention to detail Ability to manage multiple tasks with guidance and prioritize effectively Proactive attitude and a problem-solving mindset Comfortable interacting with clients in a professional manner Nice to Have Experience in a B2B technology, SaaS, or energy technology environment Familiarity with grid management systems, utility software platforms, or energy sector technologies