Dental Receptionist
Description
About the Role We are looking for a smart, well-spoken, and highly organised Dental Receptionist who will serve as the first point of contact for our patients and help convert inquiries into booked appointments. Key Responsibilities Welcome and attend to patients professionally Manage phone calls, WhatsApp, and social media inquiries Convert leads into booked appointments (VERY IMPORTANT) Schedule and coordinate patient appointments efficiently Maintain accurate patient records and billing information Follow up with patients for treatments and reviews Ensure smooth communication between doctors and patients Requirements Minimum of HND/BSc in any related field Prior experience in a dental/medical facility is an advantage Strong communication and sales skills Must be tech-savvy (WhatsApp, Google Calendar, basic CRM tools) Well-organised, proactive, and customer-focused.
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